--- title: In Case of Emergency --- Table of Contents: [How to use this guide](https://go.barcelona.cisabroad.com/how-to-use-this-guide?hsLang=en) Before You Go [Health & Wellness Check ](https://guide.florence.cisabroad.com/health-check?hsLang=en#jump) [Culture Shock](https://guide.florence.cisabroad.com/cultural-shock?hsLang=en#jump) [Packing](https://guide.florence.cisabroad.com/packing?hsLang=en#jump) [Money](https://guide.florence.cisabroad.com/money?hsLang=en#jump) [Cell Phones](https://guide.florence.cisabroad.com/communications?hsLang=en#jump) Destination Information [About Destination](https://guide.florence.cisabroad.com/introduction?hsLang=en#jump) [Arrival Instructions](https://guide.florence.cisabroad.com/arrival?hsLang=en#jump) [Cultural Differences](https://guide.florence.cisabroad.com/cultural-differences?hsLang=en#jump) [Working Culture](https://guide.florence.cisabroad.com/working-culture?hsLang=en#jump) [Diversity Abroad](https://guide.florence.cisabroad.com/diversity-abroad?hsLang=en#jump) [How to Move Around](https://guide.florence.cisabroad.com/moving-around?hsLang=en#jump) [Things to do on your own](https://guide.florence.cisabroad.com/explore?hsLang=en#jump) [Sustainability Tips](https://guide.florence.cisabroad.com/sustainability?hsLang=en#jump) [Shopping](https://guide.florence.cisabroad.com/shopping?hsLang=en#jump) Emergencies, Health & Safety [CIS Abroad On-site Program Coordinator](https://guide.florence.cisabroad.com/opc?hsLang=en#jump) [ In Case of Emergency](https://guide.florence.cisabroad.com/emergency?hsLang=en#jump) [Health Insurance](https://guide.florence.cisabroad.com/health-insurance?hsLang=en#jump) [What to do if I get Sick](https://guide.florence.cisabroad.com/sick-leave?hsLang=en#jump) [Health Onsite](https://guide.florence.cisabroad.com/health?hsLang=en#jump) [Safety Onsite](https://guide.florence.cisabroad.com/safety?hsLang=en#jump) [Code of Conduct](https://go.barcelona.cisabroad.com/code-of-conduct?hsLang=en#jump) Student Hub Links: [ Micro Credentials ](https://www.cisabroad.com/academics/micro-credentials/?hsLang=en) # Welcome to Florence [ How to use this guide ](https://go.barcelona.cisabroad.com/how-to-use-this-guide?hsLang=en#jump) Before You Go [ Health & Wellness Check ](https://guide.florence.cisabroad.com/health-check?hsLang=en#jump) [ Culture Shock ](https://guide.florence.cisabroad.com/cultural-shock?hsLang=en#jump) [ Packing ](https://guide.florence.cisabroad.com/packing?hsLang=en#jump) [ Money ](https://guide.florence.cisabroad.com/money?hsLang=en#jump) [ Cell Phones ](https://guide.florence.cisabroad.com/communications?hsLang=en#jump) Destination Information [ About Destination ](https://guide.florence.cisabroad.com/introduction?hsLang=en#jump) [ Arrival Instructions ](https://guide.florence.cisabroad.com/arrival?hsLang=en#jump) [ Cultural Differences ](https://guide.florence.cisabroad.com/cultural-differences?hsLang=en#jump) [ Working Culture ](https://guide.florence.cisabroad.com/working-culture?hsLang=en#jump) [ Diversity Abroad ](https://guide.florence.cisabroad.com/diversity-abroad?hsLang=en#jump) [ How to Move Around ](https://guide.florence.cisabroad.com/moving-around?hsLang=en#jump) [ Things to do on your own ](https://guide.florence.cisabroad.com/explore?hsLang=en#jump) [ Sustainability Tips ](https://guide.florence.cisabroad.com/sustainability?hsLang=en#jump) [ Shopping ](https://guide.florence.cisabroad.com/shopping?hsLang=en#jump) Emergencies, Health & Safety [ CIS Abroad On-site Program Coordinator ](https://guide.florence.cisabroad.com/opc?hsLang=en#jump) [ In Case of Emergency ](https://guide.florence.cisabroad.com/emergency?hsLang=en#jump) [ Health Insurance ](https://guide.florence.cisabroad.com/health-insurance?hsLang=en#jump) [ What to do if I get Sick ](https://guide.florence.cisabroad.com/sick-leave?hsLang=en#jump) [ Health Onsite ](https://guide.florence.cisabroad.com/health?hsLang=en#jump) [ Safety Onsite ](https://guide.florence.cisabroad.com/safety?hsLang=en#jump) [ Code of Conduct ](https://go.barcelona.cisabroad.com/code-of-conduct?hsLang=en#jump) # What to do in case of an Emergency In a medical emergency or other immediate crisis, you can call emergency services (112) for an ambulance, although a taxi is often the fastest way to get to the hospital. As soon as you are able, please call the CIS Abroad emergency phone (+1 413 210 7091). This number is also on the emergency contacts card you receive upon arriving on site. 1. First **dial 112** to reach health and police resources, firefighting resources, rescue and civil protection. The operator will answer the phone in Spanish. Respond in English and you will be transferred to an English-speaking operator in a few moments. **Be prepared to say your name and share your exact location and type of emergency** 2. Then call CIS Abroad US Emergency Phone at +1 413 210 7091 / Emergency Email**:** [emergency@cisabroad.com ](mailto:Emergency@cisabroad.com)(you can share this number with your parents).[mailto:Emergency@cisabroad.com](mailto:Emergency@cisabroad.com)The CIS Abroad emergency phone is used for on-site emergencies across the world, and someone will always be able to answer, as the phone is monitored 24/7. - **if it is a medical emergency, taking a taxi may be the quickest way to get to the closest hospital.  ** - If this is an emergency that happens during the day (from 8:00am to 8:00pm) - please notify your Site Director.  They will help to guide you through the emergency. ### Emergency Numbers - Hospital HM Nou Delfos: +34 935 23 05 55. Address: Av. de Vallcarca, 151, Gràcia, 08023  - 24 hour pharmacies: (+34) 934 810 060 - Taxis: (+34) 933 033 033 - US Consulate: (+34) 93 280 22 27 - CIS Abroad Site Director (Nicole): (+34) 600 81 58 13 - ** CIS Abroad US Emergency Phone**: (+1 ) 413 210 7091    [Previous Chapter CIS Abroad On-site Program Coordinator ](https://guide.florence.cisabroad.com/opc?hsLang=en#jump) [Next Chapter Health Insurance ](https://guide.florence.cisabroad.com/health-insurance?hsLang=en#jump) We’re Here to help: +1-877-617-9090 Copyright © 2023 Center for International Studies | Legal